You must be aware that MSN has stopped supporting the security question as the recovery option to recover your account. You must switch to some other mode of recovery options. So, now if you forget the answer to the security question then it would be impossible to recover the account. You can add a mobile number and an alternate email address for the recovery option. The moment you switch to the new recovery option then you must disable the security question. The another concern to disable the security question is; when the massive breach occurred MSN confirmed that security question and answers were leaked so it is mandatory to disable the security question. For more information and troubleshooting need, get in touch with us for quick help.